FAQS

HOW DO I PLACE AN ORDER FOR LAMPS?

PLEASE CONTACT US DIRECTLY FOR INQUIRIES ABOUT MADE-TO-ORDER LIGHTING. ORDERS REQUIRE A 50% NON-REFUNDABLE DEPOSIT. GOODS WILL BE READY TO SHIP WITHIN THE LEAD TIME SPECIFIED. LEAD TIMES BEGIN WITH RECEIPT OF PAYMENT AND ORDER DETAILS AND THE FINISHED FIXTURE WILL SHIP WHEN YOUR IS PAID IN FULL. EMAIL US WITH YOUR NAME, LOCATION, AND LAMP OF INTEREST AT INFO@OPOGGIO.COM OR CALL OUR MILANO LABORATORY +39 342 6588029

DO YOU OFFER TRADE PRICING?

WE OFFER A TRADE DISCOUNT ON OUR PRODUCTION COLLECTIONS TO QUALIFIED BUYERS IN THE DESIGN AND ARCHITECTURE FIELD.

HOW DO I BUY REPLACEMENT LIGHT BULBS?

SOME FIXTURES USE OPOGGIO DESIGNED LIGHT BULBS. YOU CAN EMAIL US WHITH YOUR NAME, LOCATION AND THE TYPE OF LIGHT BULB YOU NEED. OTHER FIXTURES USE STANDARD LIGHT BULBS THAT ARE READILY AVAILABLE FROM ANY BULB SUPPLIER OR A WELL-STOCKED HARDWARE STORE.

DO YOU ACCEPT RETURNS?

BECAUSE OF THE HAND-MADE NATURE OF OUR PRODUCT, WE ARE NOT ABLE TO ACCEPT RETURNS.

HOW DO I CLEAN MY FIXTURE?

BRASS AND COPPER

ALL BRASS AND COPPER PATINAS IS DONE BY HAND. DUST GENTLY WITH A DUSTER OR SOFT RAG. DO NOT USE BRASS CLEANERS AS THEY WILL REMOVE THE PATINA.

CRYSTAL OPOGGIO

FOR CLEAR OUR CRYSTA, DUST GENTLY WITH A DUSTER OR SOFT RAG. DO NOT SCRUB FROSTED GLASS ORBS OR PLACE ANY GLASS COMPONENTS IN THE DISHWASHER.

GROUND VOLCANIC ROCK AND PAINT

FOR FIXTURES WITH STONE, DUST GENTLY WITH A DUSTER OR SOFT RAG.